Why do we charge a monthly fee for Web Design?
Web Design Packages monthly fee enables us to offer attentive after-support, security and updates.
The monthly fee you pay every month covers your website for:
- Website Hosting
- Website Maintenance
- Website Security Updates
- Website SSL Security
- Website Plugin Updates
- UNLIMITED Access to our dedicated Support Portal – (This is where you can request us to make changes to your website for you)
NO MATTER HOW MANY WEBSITE CHANGE REQUESTS YOU SUBMIT, YOU WILL ONLY BE CHARGED THE SAME MONTHLY FEE.
Will I Own The Website?
100% YES, Once we have designed and built the website – You own the copyright.
Who's Name Will You register The Domain In?
The domain will be registered in your name NOT UKBox.
As an official Nominet and ICANN Partner we have to follow strict guidelines, which means you have full ownership of the domain.
What is a CMS and does my website need one?
Over 50% of all websites have a CMS, so what exactly is a CMS you’re wondering?
CMS is an abbreviation for content management system. The most popular CMS in the world is WordPress.
What is a CMS – A CMS is a content management system which allows you to update your website easily without the needing knowledge of coding. With CMS built website you will be able to update content, images and so much more with just a few clicks.
Why your website needs a CMS – A CMS will allow you to update your website with no coding knowledge at all. A CMS also has built in features for SEO, so you can optimise your website for search engines like Google.
If I have my website built by The Web Designer Group, will it have a CMS? – YES OF COURSE
At UKBox we build all of our websites with the world’s leading CMS: Wordress. This means after your website is built your will be able to add pages, change text, add images and so much more with just a few clicks. We also include an easy too use page builder, so making or editing a new page is easy as 1,2,3…
Once the website is built, do I OWN THE WEBSITE?
The answer is simple…. YES.
At UKBox we would love for you to be a customer of ours forever…
However if you wish to do so at any point after your website is built, you have full capacity and ownership to take your website to another company. Domain names we hold can be transferred away subject to a £25+vat admin fee.
Do I get access to the WEBSITE ADMIN Panel?
The answer is simple…. YES.
We provide all customers with a full Website LIVE email, which will contain your website login credentials, email credentials and copies of a HIGH RES Logo if we created one for you.
Using the website admin panel, you will be able to add pages, change text and add images easily. Or we can do it for you, which is included as part of the monthly fee.
Do I get the padlock feature on my website?
As standard we include SSL Security on all Website Designs. SSL Security is what enables the padlock on your website, and also helps you rank higher.
The reason why we offer this level of security as standard is because Google ranks website higher which have padlocks, and we want all of our customer websites to do well.
Can I add pages to my website myself?
The answer is simple… YES.
You will have full website admin panel access, with the world’s leading CMS: WordPress. This will allow you to add pages with just a few clicks.
Who looks after the website maintenance, security and updates?
WE DO! With every package we look after all of the website security, maintenance and updates so you don’t have to.
Will my website show in Google?
YES! As we’re Google Partners all of our websites are optimised for Google. We develop all our websites to be Google Friendly, and we will even submit your website to Google once your website is ready to go live, just to let them know about your new website.
What happens if I need changes to my website?
Once your website is ready, you will receive a set of login details to access your website’s admin panel and a login to our dedicated client portal. You can make any changes you wish to yourself using your easy to use website admin panel. Alternatively you can raise a support ticket through our client portal, and we will do any small changes for you for FREE!
How can I collect certain information from my customers?
You can do this easily by purchasing our Custom Contact Forms Website Extra. Custom Contact Forms can be customised to gather any information you want to collect from customers, including text, text area, files, email addresses, and telephone numbers. You can have different custom contact forms on each page of your website to gather the required information for that particular page.
Do we provide CPANEL ACCESS for Web Design packages?
Unfortunately we don’t provide Cpanel access for Web Design packages due to security reasons.