Moving a domain to UKBox is simpler than it sounds — and your website and email stay up throughout, because a transfer changes who manages the domain, not where it points. There are two routes, depending on the ending.
UK domains don't use transfer codes. Nominet, the .uk registry, uses an IPS tag — a label saying which company manages your domain.
PDR-IN.uk transfers are free and don't change your renewal date.
These transfer with an authorisation code (also called an EPP code) from your current registrar.
Transfers typically complete within a few hours if your old registrar releases promptly, and within 5 days at most. The transfer price at checkout includes a full extra year added to your domain — you're not losing time you've already paid for.
No. A transfer changes the company managing your domain — your DNS settings travel with it unchanged, so your website and email carry on exactly as before. If you're also moving your hosting to us, that's a separate (and equally painless) process: our free migration handles it, and our nameservers & IPS tag page has the reference details.
For .uk domains, Nominet's terms oblige registrars to action IPS tag changes promptly — remind them of that, and if they still stall, Nominet itself can move the tag for you. For other endings, an unlocked domain with a valid code completes automatically within 5 days even if the old registrar never clicks approve.
.uk transfers: nothing to pay. Other endings: at checkout when you start the transfer — and remember that price includes a year's extension.
A short one-time code proving you own the domain — the equivalent of a PAC code when switching mobile networks. Your current registrar must give it to you on request.
Yes, always — free, never withheld, exactly as our terms promise. We keep customers by being good, not by locking doors.
