Reference

Nameservers & IPS tag.

Everything you need to point a domain at UKBox hosting, or move a .uk domain into our management — and a real person on 0330 088 2279 if you'd rather we just did it with you.

UKBox nameservers
ns1.ukbox.host ns2.ukbox.host
UKBox IPS tag (.uk domains)
PDR-IN

Pointing a domain at UKBox hosting

For a domain registered elsewhere that should load your UKBox-hosted website.

At your current registrar, look for Nameservers, DNS management or Change nameservers, replace whatever is listed with the two values below, and save.

Set the nameservers to
ns1.ukbox.host ns2.ukbox.host

Changes usually take effect within a few hours and always within 48 — your site and email keep working from the old settings until the change completes.

Already receiving email on this domain elsewhere? Talk to us before changing nameservers — we'll make sure your mail records are ready on our side first, so nothing bounces during the change.

The IPS tag — for .uk domains

.uk domains (.co.uk, .uk, .org.uk and friends) don't use transfer codes. Nominet — the .uk registry — uses an IPS tag: a short label saying which company manages the domain.

Ask your current provider to change the tag to
PDR-IN

1. Contact your current provider (or use their control panel) and request the IPS tag change to the tag above — providers must action this promptly under Nominet's rules.
2. Start the transfer from our domain transfer page so it lands in your UKBox account.
3. The move completes within minutes to hours of the tag changing — with no downtime. .uk transfers are free and don't change your renewal date.

Other domains (.com, .net and most others) transfer with an authorisation code (EPP code) instead: unlock the domain, switch off any domain privacy, request the code, then enter it on our transfer page. The transfer price shown at checkout includes an extra year added to your domain. Full walkthrough: how domain transfers work.

Rather not touch DNS at all?

Fair enough — most people wouldn't choose to. If you're moving your hosting to us, our free migration handles the whole thing, DNS included, with nothing going offline.

See how switching works