Our billing is designed to be boring — in the best way:
- Monthly services bill on the 1st. Your first invoice includes a small pro-rated amount to align there; everything after lands neatly on the 1st.
- Auto-collection: with a card saved, invoices collect automatically on the due date. Update your card any time under Billing → Payment Methods.
- The 3-year price hold: the plan price you sign up at is held for 36 months — written into clause 15.2 of our terms. No teaser-then-triple.
- Domains: renewal reminders at 30 and 7 days; keep your contact email current so they reach you.
- Falling behind: you'll get three reminders before any suspension — and a phone call to 0330 088 2279 solves more than any reminder can.
